Mission Road Animal Clinic

Hospital Policies

In order to sustain our ability to provide you and your pet with the gold standard service we pride ourselves on, our office asks that clients help us keep things running smoothly by respecting hospital policies. Don't hesitate in contacting us with any concerns you may have.

Appointment Policy

In order to request an appointment at our office, please fill out our appointment form and be sure to include your reason for visit. We do our best to accommodate your schedule, so if there are specific times or dates you need to be seen please indicate that on the form as well. There is the option of attaching an image of the source of concern regarding your pet. This gives our veterinarians a head start on where to begin with examinations, testing, and treatment. Please note that you do not have a set appointment until we confirm with you.

Arrival Policy

Out of both concern and respect for everyone's health, if you are feeling ill or prefer a curbside/no contact drop off we are offering that option. Please call 913-649-0552 for further instruction. Please be aware we do request you fill out a drop off consent form before we can begin to treat your pet.

Payment Policy

If you have any concerns regarding acceptable payment methods, please do not hesitate to call. We welcome any and all questions.

Prescription Refills

We are proud to offer the numerous benefits of our fully stocked pharmacy to our patients. We make sure to supply medications that we believe in, and we can also guarantee excellent customer service. We are able to fill your prescription ourselves, ensuring that your pet is receiving medication that fits their personal medical needs, tailoring to potential allergies or intolerances. We guarantee our inventory is up to date and fully stocked so you get what your pet needs when they need it. Make sure to send us a text to fill your next prescription, or take a look online!

Prescription Diets

If your pet has recently been suffering from gastrointestinal discomfort or other symptoms that indicate issues with their nutrition, our veterinarians may prescribe a prescription diet. An alternative to store bought food, these are often necessary when we suspect a food allergy or a number of other various illnesses or conditions. If you notice your pet suffering from diarrhea, vomiting, has recently undergone surgery, or is displaying other signs of being unwell, our veterinarians may suggest a prescription diet. Please do not hesitate when calling the office if you have any questions or concerns regarding your pet’s nutrition or digestion.