Working Together for Your Pet’s Health
At our clinic, we are committed to providing you and your pet with the gold standard of care. To help us maintain smooth operations and continue delivering this high level of service, we kindly ask that all clients respect and follow our hospital policies. Your cooperation allows us to focus on what matters most—caring for your pets. If you ever have questions or concerns, please don’t hesitate to reach out to our team—we’re always happy to help.
Appointment Policy
In order to request an appointment at our office, please fill out our appointment form and be sure to include your reason for visit. We do our best to accommodate your schedule, so if there are specific times or dates you need to be seen please indicate that on the form as well. There is the option of attaching an image of the source of concern regarding your pet. This gives our veterinarians a head start on where to begin with examinations, testing, and treatment. Please note that you do not have a set appointment until we confirm with you.
Arrival Policy
Out of both concern and respect for everyone’s health, if you are feeling ill or prefer a curbside/no contact drop off we are offering that option. Please call 913-649-0552 for further instruction. Please be aware we do request you fill out a drop off consent form before we can begin to treat your pet.
Payment Policy
All payments must be made at the time services are rendered. This allows us to continue serving you and your pets with leading veterinary care. To help you prepare for your pet’s visit, we are always happy to provide estimates for any and all services. If you are interested in receiving an estimate, please call us.
We accept:
Cash
Personal Checks with Proper Identification
Visa
MasterCard
American Express
Discover
Prescription Refills
We are proud to offer the numerous benefits of our fully stocked pharmacy to our patients. We make sure to supply medications that we believe in, and we can also guarantee excellent customer service. We are able to fill your prescription ourselves, ensuring that your pet is receiving medication that fits their personal medical needs, tailoring to potential allergies or intolerances. We guarantee our inventory is up to date and fully stocked so you get what your pet needs when they need it. Make sure to send us a text to fill your next prescription, or take a look online!
Prescription Diets
If your pet has recently been suffering from gastrointestinal discomfort or other symptoms that indicate issues with their nutrition, our veterinarians may prescribe a prescription diet. An alternative to store bought food, these are often necessary when we suspect a food allergy or a number of other various illnesses or conditions. If you notice your pet suffering from diarrhea, vomiting, has recently undergone surgery, or is displaying other signs of being unwell, our veterinarians may suggest a prescription diet. Please do not hesitate when calling the office if you have any questions or concerns regarding your pet’s nutrition or digestion.
